Cancellation policy
Some items in our store may be offered as a subscription, pre-order, or try before you buy. This cancellation policy describes how you can change or cancel these types of purchases. Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These are based on the subscription change and frequency you have selected. Your payment details will be stored securely and you will be charged for each of these deliveries unless you choose to pay in advance. Some subscriptions may automatically renew at the end of this feature. If you do not want to renew a subscription, you can cancel it. If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails contain links to your order. You can manage your subscription from there. See our return policy for more details about returns and refunds. Pre-Orders When you purchase a pre-order, you are purchasing an out-of-stock item or an item that will be available soon, but not all of it is in stock yet. We may not collect payment or collect a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment to future data. You may cancel a partially paid pre-order that has not yet been fulfilled. If you can fulfill the order, then you cannot cancel the order, but you may seek a full or partial refund. See our return policy for more details about returns and refunds. Try Before You Buy When you purchase an item with the Try Before You Buy option, we must authorize your payment method before we fulfill your order. You will have a certain amount of time to decide whether you want to keep the item. After this period, if you have not returned the item, we will use your payment method for the full amount.